By Edmund Smith-Asante
I was somehow optimistic that my luggage would be found but the when
was the matter.
An
experience repeated
On board a SAS flight to Brussels |
Would it arrive when I was in Brussels or would I get it before enplaning for the EU-Africa Summit? Only
time and patience would tell.
Well that was not my first time traveling by air and arriving without
my luggage. I quite remember my first taste of it in 2009 when I traveled to
Berlin, Germany for a three week course in newspaper management organised by
InWENT.
I arrived not only as the only Ghanaian on the course but also the only
participant without his luggage. So how was I going to live in a strange land
for three weeks with no clothes to wear?
Fortunately for me, that question was answered that same evening. I
arrived very early in the morning and by 8 pm my luggage had been delivered to
me at my residence - Buckower Damm. Now that is what I call efficiency.
The Buckower Damm Apartment where I temporarily resided |
I remember vividly, as if it were only yesterday that it happened. The
seminar assistant who picked me from the airport calmed my troubled nerves by
assuring me my luggage would be found and that she would follow it up. All I
needed to do, she said, was to go to
where I would be residing temporarily - Zimmererweg, and make sure I had a good rest from my long
travel.
Now, if that ain't 'sweets', then what is? I did her bidding, and voilĂ it arrived. I would always be
grateful for that, Sabrina (the assistant' s name).
The second time, I think, was in Bamako, Mali, where I was attending a
workshop. I had to cope with wearing the same clothes until a brother -
Augustine Myers bailed me out with a shirt and I had to get into town to buy
some boxers. Thanks Myers Sammy Michem, if you are reading this.
The Zimmererweg Bus Stop in Berlin |
It was not until the third day after several calls and checks, that I
got back my luggage then and my! It was a harrowing experience which I wouldn't want
anyone to go through.
Luggage
found
Back on track. Soon it was Tuesday and the three - man or is it one man and two women
team of Hanne, Janet and myself headed for the airport to catch a flight to
Brussels and still no news had been received from the airline on my luggage.
Hanne was hopeful though, that we might get the luggage when we got to
the airport. In view of that, after we had checked in, we decided to give it a
try by making inquiries before completing departure formalities.
Time was not on our side but our hunch paid off. Hurray! That indeed is
my suitcase I whispered to myself when an attendant who said she was new on the
job, wheeled it from inside a room. We had earlier checked some baggage out in
the hall that had suffered the same fate as mine but had drawn a blank.
Inefficiency
or lackadaisical attitude?
One akan proverb says "etua wo yonko ho ah eta aduamu",
meaning one is not so bothered when it is a friend that has a problem.
From all indications my luggage had arrived the previous night but the
handlers Novia, could not be bothered but instead waited for me to pick it up myself.
Not even a call of assurance, when they
had my contact detail. I heard someone whisper compensation. Well forget it! Nothing of that sort happened.
Another theory worth exploring is that they are not efficient with
handling luggage. Otherwise, how can we explain the fact that many other people
on the same flight, especially those transiting from Accra could not get their
luggage.
I am very sure my luggage got to Istanbul from Accra, but why a transit
time of over four hours could still not be sufficient to load our luggage onto
the next flight is what still beats my imagination.
Well let's leave the luggage wahala here and talk about my troubles in
Brussels in the next piece.
To be
continued
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